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NDIS, aged care, and home support services

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Education, e-learning, and professional development

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Latest Articles

The Price of Being One PersonTrendAI

The Price of Being One Person

The market has settled on retainers and hybrid pricing for AI agencies. It has almost nothing to say about the cost that actually matters to one person: the hours spent finding out that something confident was wrong. Here is what a solo operator is really selling.

15 September 20265 min read
Five Sprints and Not One UserTrendAI

Five Sprints and Not One User

Five sprints of modelling a client’s business from their documents produced a deployed portal and not one user. The fix was to stop building the system I had modelled and digitise the one they already run — starting with the single place a person was doing the same work twice.

8 September 20265 min read
The Only Email They Never AnsweredTrendAI

The Only Email They Never Answered

A sales email arrived on 2 September for a subscription I cancelled three weeks earlier. The same inbox has owed me twenty-four dollars and fifty cents since 9 August. Both are handled by the same company, and only one of them moves.

2 September 20265 min read
The Desk Stopped Being the BottleneckTrendAI

The Desk Stopped Being the Bottleneck

Last sprint closed 34 stories in seven days, and every one of them needed me in one specific chair. This week that stopped being true. What changed was not the agents getting better. It was the chair becoming optional.

1 September 20265 min read
A Stack I Could Actually Add UpTrendAI

A Stack I Could Actually Add Up

Two weeks ago I left a platform because I couldn’t calculate what it would cost. The replacement came in at about A$33 per client per month — and the method that got there was listing the capabilities before naming a single vendor.

26 August 20265 min read
The Test That Graded the Wrong ThingTrendAI

The Test That Graded the Wrong Thing

I confirmed the Cal.com API returns arrays. It does — and my node was still broken. The same week a measuring tool returned 53.3 and 35.7 for the same unchanged page. Two questions I now ask before trusting a green check.

19 August 20265 min read

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